Short, readable terms for Clos on clos.world and in the iPhone app. Please also read the disclaimer (section 7).
1. Service
Clos is a digital wine-cellar app: you manage bottles, photos and related information. Clos does not sell alcohol.
Clos is provided by Clos.world CommV, Herebaan-West 46, 3530 Houthalen-Helchteren, Belgium (company number 1043.901.429). Full details are on Legal.
2. Account
- You are responsible for your login details and for what happens under your account.
- Use your own, correct email address.
- Clos is intended for users aged 18 or over.
3. Your content
What you add (text, photos, cellar data) remains yours. You grant Clos a licence to host and display that content so the app works. You use AI or scanning features knowingly; results may be incomplete or wrong — check facts yourself.
4. Acceptable use
Do not use Clos to abuse or hack the service, access other people’s accounts, or upload illegal content. We may restrict or terminate accounts in case of serious abuse.
Kindred Palates and tasting circles. What you share in a tasting circle is read by other members. There is zero tolerance for offensive, insulting, discriminatory, sexual or threatening content, for harassment, and for advertising, links or spam. Only share what is about wine and your own experience, under your screen name. Every member can report a contribution or block another member. We review reported contributions within 24 hours; we remove inappropriate content and may exclude anyone who breaks the rules from Kindred Palates or terminate their account.
5. Availability
We aim for a stable service, but do not guarantee uninterrupted availability. Features may change during development.
6. Liability
Clos is a tool for your cellar and your enjoyment — not professional advice on buying, investing or food safety. To the extent permitted by law, Clos is not liable for indirect damage or data loss beyond what can reasonably be limited by backups or recovery.
7. Disclaimer
Clos is a digital tool to keep track of your wine cellar. Clos does not sell alcohol and is not a seller, merchant or auction house.
- Adults only. Clos is intended for people aged 18 or over, or the legal drinking age in your country if that is higher.
- Drink in moderation. Clos does not encourage excessive drinking. Do not drink if you are pregnant or breastfeeding, if you still have to drive or operate machinery, or if you take medication that does not go with alcohol. Need help? In Belgium: Druglijn 078 15 10 20 · druglijn.be. In the Netherlands: AlcoholInfolijn 0900 500 20 21 · alcoholinfo.nl.
- AI information is an indication, not advice. Label recognition, wine sheets, drinking windows (“peak”), tasting notes, food pairings, scores and price estimates are produced automatically, including with AI and public sources. They may be incomplete, outdated or wrong. Check important information yourself. For allergens, such as sulphites, always check the label.
- Drinking windows are indicative. The drinking window, the peak and the graph on a wine sheet are a general estimate, not a guarantee. How a wine evolves depends on the bottle, how it is stored and your own taste. A wine may be at its best earlier or later, or disappoint. Clos is not liable if a wine does not live up to the drinking window shown at the moment you open it.
- Prices and value. Prices and cellar values shown are estimates. They are not a valuation or investment advice, and not a guarantee of a sale price.
- Links to shops. Buy links point to external web shops. Clos has no control over their range, prices, age verification or delivery, and is not a party to any purchase. Purchases are subject to that shop’s terms and the law of your country.
- No warranty. Clos is provided “as is”. To the extent permitted by law, Clos is not liable for decisions you make based on information in the app.
8. Subscription and purchases
- You can add a number of wines for free. After that you choose a subscription: Clos monthly (€4.99 per month) or Clos yearly (€39.99 per year). The App Store price at the time of purchase applies.
- Payment is charged to your Apple ID when you confirm the purchase.
- Your subscription renews automatically unless you turn it off at least 24 hours before the end of the current period. The renewal is charged within 24 hours before the end of the period, at the same price.
- You manage or cancel your subscription in your iPhone’s Settings → [your name] → Subscriptions. In Clos you can also do this via Profile → Subscription.
- Refunds are handled by Apple (reportaproblem.apple.com). Purchases via the App Store are also subject to Apple’s standard licence agreement (EULA).
9. Privacy
Personal data is covered by the privacy notice.
10. Changes
We may update these terms. The date at the top will then change. In case of significant changes, we will inform you where reasonable.
11. Governing law
These terms are governed by Belgian law, except where mandatory consumer law provides otherwise.